There are 3 ways to sign up for our adidas newsletter:

  • Click here to sign up at our Signup page.
  • Go to the bottom of any page on the online shop.
  • Click on the button "Newsletter Sign Up" in the navigation bar.

By signing up for the adidas newsletter you will receive personalised news about adidas and you will stay up to date about upcoming events, promotions, product releases and receive a welcome gift.

Conditions welcome gift

After signing up for the adidas newsletter, you will receive a welcome gift from us in your email.

The welcome gift:

  • cannot be exchanged or returned.
  • cannot be exchanged for cash money.
  • cannot be used in combination with any other promotion, discount or coupon.
  • can only be redeemed once.
  • is valid for 4 weeks after receiving the welcome email.
  • cannot be applied in the CONFIRMED app

The offer:

  • excludes delivery costs.
  • is not valid on prior purchases.
  • is subject to change and subject to stocked sizes and availability.
  • requires you to make a purchase to claim your free welcome gift.

This is your chance to get inside and unlock the best of adidas. Earn points to level up and gain access to amazing rewards, including Hype Access, Early Access to Products, adiClub Exclusives, Special Events, Runtastic Premium and more. Best of all, it's easy and free to join.

Full details of the adiClub can be found here.

For the adiClub Terms & Conditions, please click here.

It's easy to create an account.

The first step is to click "Login" on the top right corner of the site, and then choose "Register" to start the process.

Once there you should enter your personal information. That's your first and last name, and your date of birth, in the DD-MM-YYYY format.

Next you enter your login information. This is your email, and you need to create a password and confirm it. Then choose your communication preferences, and make sure to accept the Terms and Conditions.

Complete the process by clicking "Submit".

Congratulations, you made your account. We'll send you an email to confirm.

adidas app:

Go to your profile at the bottom of the navigation bar. Here, you will be able to either login or create your own adidas account.

It's free to join. Simply sign up by downloading the adidas app and completing your adiClub profile. You can also sign up at adidas.ae, in all adidas stores in the UAE or on both adidas Runtastic apps: adidas Running by Runtastic and adidas Training by Runtastic.

You can join without downloading the apps, but to get the full experience, usage through the apps is recommended.

Without the apps, you won't be able to add points when making a purchase in store, and access to certain rewards will be restricted.

Full details of the adiClub can be found here.

For the adiClub Terms & Conditions, please click here.

Here is an overview of the rewards you can unlock at each level of the adidas adiClub. To learn more and join the membership programme, please click here.


LEVEL 1 (0 - 4,999 POINTS)

ADICLUB EXCLUSIVES

Exclusive access to shop members-only sneakers, apparel and more. Vote on select designs we create for you. The higher your level in the adiClub, the more exclusive your access.

EARLY ACCESS TO SALES

Get a head start on select adidas sales with invitations to shop online before anyone else. You'll be the first to know when the savings begin.

SPORTS COMMUNITIES

Get involved! Join local sports events and challenges and get access to rewards through the adidas Running and Training apps. Powered by Runtastic.

HYPE ACCESS

Increase your chances to shop the most limited edition adidas shoes and apparel. We'll let you know when new releases will becomes available so you can participate in the Latest drops. The odds are in your favour.

LEVEL 1 BONUS

New rewards from out of the blue. The higher your level, the better the bonus. Because everyone likes surprises, right?


LEVEL 2 (5,000-19,999 POINTS)

SPECIAL OFFERS

You'll receive vouncher to unlock 3 months free premium access to addidas Running and Training apps. This includes personalized training programs, custom workout and more.

3 MONTHS PREMIUM ADIDAS RUNNING AND TRAINING APPS

You'll receive vouncher to unlock 3 months free premium access to addidas Running and Training apps. This includes personalized training programs, custom workout and more.

BIRTHDAY BONUS

Add your birthday to your profile and look forward to a surprise in your inbox from adiClub.

LEVEL 2 BONUS

New rewards from out of the blue. The higher your level, the better the bonus. Because everyone likes surprises, right?



LEVEL 3 (20,000-49,999 POINTS)

EARLY ACCESS TO PRODUCTS

Exclusive access to shop upcoming adidas product releases before everyone else. Why wait if you don't have to?

PRIORITY CUSTOMER SERVICE

Save time with a dedicated support number and priority chat assistance in the adidas app. Fast, efficient and easy, so you can get back to your game.

LEVEL 3 BONUS

New rewards from out of the blue. The higher your level, the better the bonus. Because everyone likes surprises, right?


LEVEL 4 (50,000+ POINTS)

SPECIAL EVENTS

Invitations and tickets to games, special events, and more. From free concerts and the biggest games to meet-and-greets with adidas athletes you're the real VIP.

ADIDAS TRAINING & RUNNING APPS*

Your personal best gets better with 12 months* of free access to personalized training apps, custom workouts and more. All the motivation you need to run toward your goals. Powered by Runtastic.

LEVEL 4 BONUS

New rewards from out of the blue. Get surprises you’ll love when you least expect them. It's good to be at the top.

You can earn points in the adiClub by signing up, completing your profile, making purchases. More ways to earn points still to come.

Members must be signed in to collect points within the adidas app or on adidas.ae. In-store, members need to be identified at checkout by showing their Creator Pass in the adidas app or by providing their email or Creator ID.

Points for purchases made at adidas.ae or from the adidas and confirmed app will be allocated to your account after the order has been confirmed and shipped, which generally takes up to 72 hours.

If points have not been allocated one week after your purchase, please contact Customer Service. Missing points cannot be claimed in adidas stores.

Please be aware that:

  • Points can't be collected for purchases made from adidas franchises.
  • Missing points cannot be claimed in adidas stores.
  • Points are removed for any products that are returned. This may result in downgrading a level if your purchase had earned you a level upgrade.
  • You can't get points for past purchases. You can only begin collecting points from the date you first became a adiClub member.
  • It may take up to 24 hours for your level upgrade to take effect.
  • Points cannot be redeemed for products. However, points earned will add up to unlock special offers and promotions.
  • The expiration or removal of points may result in a downgrade of your level in the adiClub.

All points expire 365 days after earning them. A notification will be sent to you no less than 20 days before your points expire.

Member levels can also expire. Your points total should be above the level threshold 365 days after the level was first awarded. If you do not maintain the number of points required for your level after 365 days, you will be downgraded one level in the membership programme.

Full details of the adiClub can be found at adidas.ae/adiClub

To change your account settings, log in to your account.

You can change your password or email address by going to 'Login details' under 'Personal information'.

You can change your address details or phone number by going to "Address book" under "Account information".

After you change your password, you will receive an email confirming that you created a new password for your account.

adidas app

You can change account details, (like your address and contact info) via the navigation bar located at the top. Simply select account below your name and locate the option to change your details.

You can find your current point balance and membership level via the adidas app or by logging in and checking the "My Accoun" section at www.adidas.ae.

  1. Go to the footer at the bottom of this page, and click on "Data settings" (if you do not see this option, navigate back to our homepageand check the footer there)
  2. Click on "Delete my data & account"
  3. Follow the steps from there

After submitting your request, the deletion of your account will be processed.

adidas app

  1. Go to your profile via the navigation bar
  2. From there go to 'Settings'
  3. Click on 'Manage account'
  4. Go to 'Delete my Data and account'

By deleting your account, you will still be able to use the adidas apps, but you wouldn't be able to log in anymore.

It's easy to reset your password. Start off by going to the account sign in page. Click "Forgot Your Password?" then enter the email address you use to get into your account. Click "Submit", and we'll send you a password reset confirmation straight away.

When you get the email, open it and click "Confirm". Enter a new password, and finalise it by clicking "Apply".

Congratulations! You have a new password. We'll send you an email to confirm you made the change.

You can unsubscribe from newsletters by adjusting your preferences in your user account. Or you can unsubscribe on marketing emails themselves.

Account:

  1. Log into your account.
  2. Go to "Your Preferences".
  3. Update your preferences and click "Save".

Email:

  1. Click "Unsubscribe" at the bottom of the newsletter or marketing email that you want to unsubscribe from.
  2. Check the confirmation box to unsubscribe.
  3. Click "Update Preferences".

adidas and CONFIRMED app:

Push Notifications

  1. Go to your profile via the navigation bar
  2. From there go to "Settings"
  3. Simply deselect push notifications or deselect only newsletter notifications

As an alternative you can also block push notifications in settings on your iOS or Android phone.

You will then be unsubscribed from the newsletter or marketing email. It can take up to a week for your request to be processed, so you may still receive newsletters or marketing emails during the week after you submitted your request.